"With that being said, I also believe that H.H Dalai Lama is putting a ban on Dorje Shugden for a greater reason. At the same time, it is because of this ban, many people know who Dorje Shugden is. It might be that H.H Dalai Lama is using this "stunt" to make the practice bigger." - Rinchen
Yes, it may be for a bigger, ultimate purpose that the Dalai Lama is creating this controversy. But, nevertheless, it is painful suffering for many especially the practicing Tibetan Shugden practitioners. We cannot ignore that. If we do, then we are not true practitioners of Buddhism. We have to show kindness if not compassion and ease their pain wherever we can, even if it is just to show that we empathize with their pain and struggle, their being displaced twice; first from their country and second from their community in exile.
This world, Samsara is suffering, so we need not make it worse. The various individuals that hold a dying man's hand, that give a helping hand or just simply feed a hungry man are precious. Why can't more be like that?