I have been to India and been to Serpom monastery. It is very difficult for outsiders to understand the hardship they are going through because of the ban. As a Dorje Shugden pracitioners outside of India and Tibetan community, I can practice Dorje Shugden freely and without any harassment, but in Tibetan community, Dorje Shugden practitioners are denied the basic necessities, hospital, medical treatments etc.
From the many monks who practice Dorje Shugden, they all speak the same tone: peace, kindness, and not blaming HH Dalai Lama.
However, being kind does not mean to be bullied. We need to create awareness and let the world know about the unfair and unnecessary ban, with the motivation of creating a peace and harmonious community.